Terms and Conditions

Last updated:

These Terms and Conditions govern your use of this website and your engagement with Family First Estate Planning. By accessing our website, booking a service, or requesting resources, you agree to be bound by these terms.

1. Who we are

This website is operated by Family First Estate Planning, a virtual law firm based in New South Wales offering estate planning and family law services across Australia.

The Legal Director is Jaime Stefanac, a practising Australian solicitor.

2. Legal services and engagement

Accessing information through this website or booking an appointment does not create a solicitor-client relationship.

You will only be formally engaged as a client once:

We confirm your instructions
You complete our client intake process
You accept a formal costs agreement

We reserve the right to decline a booking or engagement if there is a conflict of interest or if we believe we cannot assist you appropriately.

3. Legal information vs. legal advice

The information on this website, in our blog, podcast (The Legacy Lounge), and in any resources or downloads (including the Estate Planning QuickStart Guide) is provided for general informational purposes only. It is not legal advice and should not be relied upon as such.

Every person’s legal situation is different. The law can apply differently depending on your family structure, financial circumstances, and location. Even small differences in your facts may change the legal outcome significantly.

Nothing on this website or in our downloadable resources is intended to create, and receipt of it does not constitute, a solicitor-client relationship. You should always seek personalised legal advice from a qualified solicitor before making any legal, financial, or estate planning decisions.

4. Pricing and payment

All pricing quoted for services is inclusive of GST (unless otherwise stated) and may be subject to change. You will receive written confirmation of costs before any work begins.

Payment terms will be clearly outlined in your costs agreement at the time of engagement.

5. Online bookings and cancellations

Appointments can be booked online using our booking system. You will receive a confirmation and reminder email prior to your appointment.

If you need to cancel or reschedule, please provide at least 24 hours' notice where possible. Late cancellations may result in the forfeit of your appointment or booking fee at our discretion.

6. Intellectual property

All content on this site—including articles, downloadable resources, templates, and branding—is the intellectual property of Family First Estate Planning unless otherwise stated.

You may not reproduce, republish, or distribute any material from this site without written permission, except as allowed under copyright law or for personal use.

7. External links and third-party tools

Our website may contain links to external sites or may use trusted third-party tools (such as ConvertKit or Ivorey) to deliver our services. We are not responsible for the content, privacy policies, or practices of those third-party sites.

Your use of any linked websites or services is at your own discretion and is governed by their own terms and policies.

8. Liability and disclaimers

We make every effort to ensure the information on this website is accurate and up to date, but we do not guarantee it is error-free or complete. To the fullest extent permitted by law, we disclaim all liability for any loss, damage, or inconvenience arising from reliance on this website, blog, podcast, resources, or from using our services outside of a formal client engagement.

9. Updates to these terms

These Terms and Conditions may be updated from time to time. By continuing to use this website, you accept any changes to the terms as they appear here.

10. Contact us

If you have any questions about these Terms and Conditions or would like further clarification, please get in touch:

📧 [email protected]

View our Privacy Policy and Terms and Conditions here.